Shipping Policy

At Kuru Store, we aim to provide a smooth and reliable shipping experience for all customers worldwide.

Shipping Costs

Free Tracked Worldwide Shipping: We offer free standard shipping on all orders. No shipping fees will be charged at checkout.

Processing Time

All orders are processed within 1–3 business days. During peak periods, processing times may be slightly longer.

Estimated Delivery Times

Orders are shipped from domestic and international fulfillment centers.

• USA: 7–15 business days (tracked)
• UK & Western Europe: 8–20 business days (tracked)
• Canada: 10–25 business days (tracked)
• Asia, Australia & New Zealand: 8–20 business days (tracked)

Delivery times may vary depending on location, customs processing, and local courier conditions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number.

Tracking information may take 2–5 business days to update after shipment.

You can track your order at:
https://parcelsapp.com/en

Multiple Shipments

Items may be shipped from different warehouses. As a result, you may receive your order in multiple packages at no additional cost.

Customs, Duties & Taxes

Some orders may ship directly from our international fulfillment partners. This allows us to offer a wider product selection and free or affordable shipping options.

Sales tax, if applicable, is calculated and collected at checkout based on your shipping address.

Customs duties, tariffs, import taxes, brokerage fees, or carrier fees are not included unless clearly shown at checkout. These fees may be collected by your local customs authority or delivery carrier before or upon delivery, and they are the customer’s responsibility.

We are not responsible for delays caused by customs processing, inspections, import regulations, or carrier clearance procedures.

If you receive a customs or import fee request from the carrier, please follow the carrier’s instructions to avoid delivery delays or return of the package.

Packaging

All items are securely packaged to ensure they arrive in good condition.

Order Changes & Cancellations

Orders are processed quickly. If you need to make changes or cancel your order, please contact us as soon as possible. We cannot guarantee changes once processing has started.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: contact@kurustore.com

Phone (SMS Only): +1 786 840 0710